Returns & Exchanges

At The Pelvic People, we want you to feel confident and comfortable in every piece; if your purchase isn't the perfect fit, we offer a 30-day window for returns and exchanges on all unworn items. Please ensure original tags are attached and the hygiene seal remains intact for all intimate apparel.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all labels are attached and the garment is in its original, unworn condition.

• 3.
  Label and Ship

  Download and print the prepaid shipping label provided by our portal, affix it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund or ship out your exchange within 5-7 business days.